Privacy Policy

Effective Date: 23/06/2025

At Xair Business, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or interact with our products and services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase, sign up for newsletters, or contact us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Shipping/billing address
  • Payment information (processed securely via third-party gateways)

b. Non-Personal Information

This includes technical data like:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the website
  • Device type and operating system

2. How We Use Your Information

We collect your data to:

  • Process and fulfill orders
  • Communicate order updates or promotions
  • Improve our website and product offerings
  • Respond to customer support queries
  • Ensure site security and fraud prevention

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Children’s Privacy

Our products are designed for children, but our website is intended for use by adults (parents/guardians).
We do not knowingly collect personal information from children under the age of 13. If we learn that we have unintentionally collected such data, we will delete it immediately.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember user preferences
  • Analyze website traffic and performance
  • Deliver a better, personalized experience

You can disable cookies through your browser settings if you prefer.

5. Data Protection and Security

We implement reasonable technical and organizational measures to protect your information. Our payment transactions are processed through secure, encrypted third-party gateways.

However, no system is 100% secure, so we cannot guarantee absolute data security.

6. Third-Party Services

We may use trusted third-party tools (like payment processors, courier services, analytics providers) to help run our operations. These third parties have access to your data only as necessary to perform their services and are contractually obligated to protect it.

7. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request corrections or deletions
  • Opt-out of promotional communications at any time

To make any request, please email us at info@xairbusiness.com.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. The latest version will always be posted on this page, with the “Effective Date” at the top.